According to a statement from FleetCor, the company “seriously disagrees with the conclusion on culpability, which the Company believes was made prematurely.”
According to PYMNTS, the FTC allegedly filed an administrative complaint against FleetCor in August 2021 for allegedly charging cardholders “hundreds of millions of dollars” in “mystery fees.”
FleetCor, marketing under the “Fuelman” brand name and through co-branded cards with businesses across the country, falsely represented to its business customers that they would save money, be protected from unauthorized charges, and have no set-up, transaction, or membership fees, according to a news release from the commission that was cited in the article from August 2021.
The company claimed that since 2017, when it first voluntarily collaborated with the FTC, it has addressed all of the agency’s concerns and hasn’t observed any changes in customer behavior as a result of those adjustments.
FLEETCOR “takes governance and oversight issues seriously and is persuaded that it has operated in line with all applicable legislation,” lead Independent Director Steven Stull said in the statement. The Board fully supports the Company’s and Ron Clarke’s efforts to get this judgment reversed.