Vyopta, a leader in digital collaboration experience optimization, announced an expanded partnership with Zoom Video Communications. This partnership will enable organizations to optimize total user experience – employee and customer, technology performance, workspace utilization, and ROI – when using Zoom communication and collaboration technology.
It will also make it easier for enterprises to integrate Zoom Meetings, Zoom Phone, Zoom Rooms, and Zoom Webinars with Vyopta’s Collaboration Intelligence Platform.
“Through our integrations, Zoom and Vyopta are offering a superior experience to many corporate clients,” said Mitch Ricks, Zoom’s Global Leader of ISV Partnerships and Strategy. “Through this collaboration, we will be able to continue offering unique value to our customers across their respective IT technology solutions.”
Zoom Meetings, Zoom Phone, Zoom Rooms, and Zoom Webinars are all supported by Vyopta’s entire collaboration intelligence platform.
IT/UC professionals utilize Vyopta to proactively monitor and optimize complete user experiences with call and meeting quality alerts, in-depth standardized multi-vendor call metrics, and historical analytics. Customizable dashboards and actionable reports aid in ensuring high levels of service and adoption.
To proactively identify and resolve issues, enterprises can monitor the status of all Zoom Rooms, including Zoom-enabled in-person conference rooms.
